Responsible Gaming

Responsible Gaming – Safe & Enjoyable Betting at livezx

livezxPlaying at livezx is about healthy entertainment, not just winning. We believe responsible gaming is what makes it truly enjoyable. Your mental and financial wellbeing is our top priority.

18+ Only
Limit Controls
24/7 Support
95%
The player games for entertainment
24/7
Support & Assistance Services
5+
Protection Tools Available
18+
Age Verification Is Mandatory

The Core Pillars of Responsible Gaming

The safeguards and support livezx has ready for you, always

Set Deposit Limits

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Increases take 7 days to kick in — this helps protect you from impulsive overspending.

Session Time Limit

Decide in advance how long you'll play in one session. Once that time is up, livezx It will automatically alert you and encourage you to take a break.

Cooling-Off Period

If you feel like you need a break, you can take a cooling-off period of anywhere between 24 hours and 6 weeks. During this time, you won't be able to place bets, but withdrawals are still available.

Self-Exclusion Feature

If you feel your gambling is getting out of control, request a self-exclusion. Your account can be fully suspended for anywhere between 6 months and 5 years. This is a serious step and cannot easily be reversed.

Set Loss Limits

Decide in advance how much you're willing to lose in a session. Once you hit that limit, bets will stop automatically. Keep yourself protected from financial harm.

Reality Check

A pop-up will appear at set intervals showing a summary of your playtime and spending. It's a reminder of how long you've been playing and helps keep you grounded in reality.

01What Is Responsible Gaming?

Responsible Gaming means treating betting or gaming as one form of entertainment — not the centerpiece of your life. livezxAt livezx, we want every player to enjoy themselves — but always within their own limits.

Gaming is only enjoyable when you're in control. Betting should never be seen as a source of income — it's a fun leisure activity. If you feel the urge to bet again just to recover losses, that's a warning sign.

Responsible gaming is built on three core principles: Stay Within Your Limits, Treat It as Entertainment and Seeking Help When You Need Itlivezx Always upholds these three principles and stands by your side.

Keep in mind: Winning is never guaranteed. Never bet with money you can't afford to lose.

02Signs of Healthy & Responsible Play

If the following apply to you, you're likely gaming responsibly:

  • You see gaming as entertainment, not a way to make money
  • You stick to a pre-set budget and don't spend extra money when you lose
  • Don't chase losses in a desperate attempt to win back what you've lost
  • Don't let gaming come at the expense of your family, friends, or work
  • You have a rough idea of how long you'll play before you start
  • You can go without playing occasionally and feel perfectly fine about it
  • Don't play under the influence of alcohol or when you're stressed

If these traits describe you, livezx– keeping your experience safe and enjoyable.

03Early Warning Signs

There are signs that may indicate gambling is becoming a problem. Be honest with yourself and ask:

Financial Warning Signs
  • Using your betting budget to pay bills or debts
  • Borrowing money from others to gamble
  • Trying to "recover" lost money
  • Cutting back on essential expenses to fund betting
Behavioral Signals
  • Hiding gambling activity from family or friends
  • Losing focus on work or studies
  • Feeling restless or irritable when not playing
  • Playing at the expense of sleep or meals

If you notice any of the signs above in yourself, don't wait — contact the support team or use the protection tools right away.

04Check Yourself

Answer the short questions below to get a sense of your gaming habits. Count 1 point for every "Yes" answer:

1. In the past month, have you repeatedly bet in an attempt to win back money you lost?
2. Have you lied to or hidden things from family or friends about your gambling?
3. Do you find it hard to stop playing, even when you want to?
4. Do you feel restless, irritable, or anxious when you're not playing?
5. Have you used money meant for bills, debts, or essential expenses to place bets?
6. Are you prioritising gaming over work or studies?
You're doing well. Your gaming habits look responsible. Still, make use of the protection tools available and stay within your limits.
Stay alert. Some warning signs are showing. Set limits and consider taking a cooling-off period. Talk to the support team if needed.
Get help. You may need help. Please enable self-exclusion and reach out to our support team or a professional counsellor.

05How to Use the Protection Tools

livezx's protection tools are available in your account settings. Here's a step-by-step guide:

1
Log in to your account

Click the profile icon at the top right and go to "Account Settings".

2
Open the "Responsible Gaming" tab

Go to Settings and click on the "Responsible Gaming" section.

3
Choose the Right Tools

Set deposit limits, session time, a cooling-off period, or self-exclusion — whichever you need.

4
Confirm

Set your limit and click the "Save" button. It takes effect immediately.

5
Contact Support

If you're experiencing any issues or need help, email us directly at support@livezx.im.

06The Role of Family & Loved Ones

Often, the people closest to someone are the first to notice when gambling becomes a problem. If you believe someone you care about is struggling:

  • Raise your concerns calmly — without anger or blame
  • Encourage them to acknowledge the problem
  • Encourage them to seek professional help
  • Avoid chasing losses — it only makes things worse
  • Take care of your mental health too

livezx's support team is also here to help when family members raise concerns on someone's behalf. You don't have to face this alone.

This isn't a sign of weakness — it's a health issue, and with the right support, it's treatable.

07livezx's Commitment to Responsible Gaming

livezx We're more than just a betting platform — we're committed to building a responsible environment. Our commitments include:

Age Verification Is Mandatory

Age is verified at registration. Anyone under 18 livezxcannot open an account.

Active Monitoring

Our system detects unusual betting patterns and will reach out to you directly when needed.

Responsible Advertising

Our campaigns never target minors or vulnerable individuals.

Trained Support Team

Our support team is specially trained in responsible gaming and can assist you with care and sensitivity.

Transparent Odds & Information

Win probabilities are displayed clearly for every game — no misleading information, ever.

08Ways to Get Support

Don't face difficulties alone. livezx And external organizations are ready to help you:

livezx Support

Reach our support team directly — available 24/7 via email or live chat. Your privacy is fully protected.

Email Us

Write to us at support@livezx.im with full details. Our specialist team will respond within 48 hours.

Professional Advice

Seeking help from a professional psychiatrist or counselor for gambling addiction is both effective and perfectly respectable.

Family Support

Talk openly with family and trusted friends. The support of people close to you plays the biggest role in recovery.

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Yes, you can. However, a request to increase your deposit limit does not take effect immediately — there is a 7-day waiting period. This buffer protects you from making impulsive decisions against your better judgment. Lowering a limit, on the other hand, takes effect right away.

Yes, even after enabling self-exclusion, you can still withdraw your existing balance. Only new bets and deposits will be blocked. Contact the support team to process your withdrawal.

A cooling-off period is a short-term break (24 hours to 6 weeks) that ends automatically after the set time. Self-exclusion is long-term (6 months to 5 years) and cannot easily be reversed. Self-exclusion is suited for serious issues; cooling-off is ideal for a brief pause.

Family members are also welcome to reach out to our support team. Email us at support@livezx.im with a detailed description of the situation. We'll handle everything with full confidentiality and do our best to help.

No. Betting is for entertainment, not a reliable source of income. Every bet carries equal chances of winning or losing, and the house holds an edge over the long run. Relying on betting as a substitute for regular income puts you on the path to financial hardship.
Play Safe

Play Responsibly, Have Fun

livezxJoin livezx and enjoy entertainment in a safe betting environment. Set your limits, play responsibly, and make the most of every moment.

18+ Only Limit Controls Self-Exclusion Feature 24/7 Support
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