Data Protection Policy

Livezx Privacy Policy – Your Information Is Safe With Us

livezxProtecting the privacy of your personal information at is our top priority. In this policy, we clearly outline what data is collected and why, how it is used, and what rights you have.

Last Updated: 1 January 2026 Version 2.4

How We Protect Your Data

The key pillars of livezx's Privacy Policy at a glance

Encryption Security

livezxAll data on is secured with SSL/TLS encryption. Your personal and financial information cannot be stolen. Every transaction is completed through secure channels.

No Sale of Data to Third Parties

We never sell or rent your personal information to third parties. Data may only be shared in limited cases for payment processing or legal compliance.

Full Control Is Yours

You have the right to view, correct, or delete your own data. You can opt out of marketing communications at any time. No promotional messages are sent without your consent.

Secure Data Storage

Your information is stored on secure, internationally compliant servers. Regular security audits and backups keep your data protected. Unauthorized access is completely blocked.

Cookie Transparency

livezxWe clearly explain why each cookie is used at . You have the option to disable non-essential cookies at any time.

Data Protection Support

Our dedicated support team is available to help with any privacy-related questions — reachable 24 hours a day via email or live chat.

Security Index

Livezx Security Standards

Our data protection practices meet international standards. We consistently achieve top ratings in annual third-party security audits.

Data Encryption98%
Data Privacy Score96%
Payment Security99%
Support Satisfaction94%
SSL
256-bit Encryption
24/7
Security Monitoring
0
Data Breach Incidents
GDPR
Consistent Policy

01Introduction & Commitment

livezxWelcome to . This Privacy Policy explains what information we collect when you use our website or services, how we use it, and the steps we take to keep your data safe.

We believe transparency is the best policy. This privacy policy is written in clear, plain language so you can easily understand it. livezx Compliant with international data protection laws and GDPR guidelines.

Please Note: livezxBy using the services of , you agree to this Privacy Policy. If you have any questions, please contact our support team.

This policy applies only to livezxApplies to the website and app of . We are not responsible for the privacy policies of third-party websites.

02What Information We Collect

livezx collects certain information to ensure the best experience and to operate its services effectively. Details are outlined below:

Data Type What We Collect Why It's Needed
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Management & Communication
Financial Information Payment methods, transaction history Payment Processing & Security
Technical Information IP Address, Browser, Device Security & Fraud Prevention
Usage Data Betting history, preferences, session data Service Improvement & Personalization

We only collect information that is strictly necessary. Requesting unnecessary or excessive data is against our policy.

03How Your Information Is Used

Collected data is used solely for the purposes listed below and for no other purpose:

  • Account Creation, Management & Verification
  • Payment processing and transaction completion
  • Customer Service & Support
  • Fraud Prevention & Anti-Money Laundering
  • Fulfilling legal obligations and meeting regulatory requirements
  • Improving service quality and developing new features
  • Keeping you informed about promotional offers and bonuses with your consent
  • Behavioral analysis to ensure responsible gaming

Your data is never used for advertising or any other commercial purposes. livezxThe business model of does not rely on selling data.

04Data Sharing Policy

livezx Your data is never sold or transferred to third parties. However, specific information may be shared in the following limited circumstances:

  • Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals
  • Legal Authorities: Information may be disclosed in response to a court order or a valid request from a regulatory authority
  • Security Partners: KYC verification service provider for fraud and money laundering prevention
  • Technology Infrastructure: Cloud server and cybersecurity service providers (under strict confidentiality agreements)

Your data is not shared in any circumstances beyond those described above. If you have any concerns, please contact our support team.

05Cookies & Tracking Technologies

livezx Uses cookies to improve website functionality and personalize your experience. Cookies are small text files stored in your browser.

We use three types of cookies:

  • Essential Cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferences and settings. These are optional.
  • Analytics Cookies: Used to analyze website usage and improve our services. Activated with your consent.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

06Data Retention & Validity

We retain your information only for as long as necessary. Retention periods vary depending on the type of data:

  • Account Information: For the duration the account is active, and 5 years after closure
  • Transaction Information: 7 years as required by financial regulatory law
  • KYC Documents: 5 years after verification
  • Log Files: Up to 12 months
  • Marketing Preferences: Until you cancel

After the retention period, data is securely deleted or anonymized. The deletion process follows international security standards.

07Your Right to Data Protection

livezxAs a member of , you have the following rights over your personal data:

Right to Access Your Data

You may request to know what information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be restricted.

Right to Data Portability

You may request your data in a structured, portable format.

Right to Object

You may object to marketing communications or specific types of data processing.

To exercise these rights support@livezx.imto email us. We typically respond within 30 days.

08Child Protection Policy

livezxservices are strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

If we become aware that we hold data belonging to a minor, we will immediately delete that information and deactivate the account.

If parents suspect that their child livezxhas already created an account, please notify our support team immediately. We will take prompt action.

09Third-Party Links & Services

livezxservices may include third-party integrations such as payment gateways. These services operate under their own privacy policies.

  • Payment gateways operate under their own security policies.
  • We are not responsible for the privacy policies of third-party websites
  • We share only the minimum data necessary with them.
  • All third-party partners operate under strict confidentiality agreements

10Policy Changes & Updates

This Privacy Policy may be updated due to technological, legal, or business requirements. In the event of changes:

  • A clear notice will be posted on the website.
  • You will be notified by email for any significant changes
  • The "Last Updated" date at the top of the page will change accordingly
  • Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.

To access a previous version of this policy, please contact our support team.

11Contact & Complaints

For any questions, complaints, or to exercise your privacy rights, please reach out through the following:

  • Email: support@livezx.im
  • Live Chat: Click the chat button at the bottom right of the website.
  • Response Time: Usually within 72 hours

Our Data Protection Officer takes your privacy concerns seriously. We ensure every complaint is properly investigated and resolved.

General Inquiries

Frequently Asked Questions About Our Privacy Policy

No, not at all. livezx Your personal information is never sold to any third party. Our business model does not rely on selling user data.

Transaction data is retained for up to 7 years after account closure, as required by financial regulations. General account information is kept for 5 years after closure.

Click the "Unsubscribe" link at the bottom of any marketing email, or contact our support team. Marketing communications will stop within 24–48 hours.

Yes, you can request deletion of your data. However, certain information may need to be retained for a specified period due to financial regulatory requirements. Email support@livezx.im for full details.

livezxservers are hosted in internationally certified, secure data centers. All data is stored in encrypted form and backed up regularly.
Your Data is 100% Secure

Play Safe, Enjoy With Peace of Mind

livezxYour privacy is fully protected at . Register today and join Bangladesh's most secure betting platform.

SSL Encryption No Data Selling GDPR Compliant 24/7 Security
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